Privacy Policy
Who we are
Truebyte Limited ("we", "us"). Registered in England & Wales, company no. 04396515. Registered address: Unit 37, The Old Printworks, 1 Commercial Road, Eastbourne, East Sussex, BN21 3XQ, United Kingdom. Contact: hello@truebyte.co.uk.
What we collect
Information you give us through our forms and live chat - your name, company, email, phone and the details of your enquiry - plus limited technical data (with your consent) to understand how the site is used.
How we use it
To respond to your enquiry, arrange your free security audit or quote, provide our services, and (with consent) improve the website. We do not sell your data.
Legal basis
Legitimate interest (responding to enquiries), consent (optional analytics and live chat), and contract (delivering services).
Who we share it with
Trusted processors who help us operate, including:
- Formspree - form submissions.
- 3CX - live chat (loads only after you accept cookies).
- Google Analytics 4 - site analytics (only after consent).
- Microsoft 365 - email and productivity.
Your rights
You can access, correct, delete or restrict use of your data, and object to processing. Contact us to exercise these rights. You can also complain to the ICO (ico.org.uk). Our ICO registration number is ZA266967.
Retention & security
We keep personal data only as long as needed and protect it in line with our ISO 27001-certified practices.
Cookies
See our Cookie Policy for details and how to manage your choices.